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frequently asked questions
How do I join the trade program?
Fill out and submit our online application here. Our Trade Team will review it and reach out within 24 hours. Upon approval, you'll receive personal login instructions and can begin shopping immediately!
What do i get as part of the trade program?
24/7 access to our online website, an expanded, curated selection of items, less than volume pricing, no shipping or receiving costs, access to our warehouse to hold your items up to two months, and more!
Do I need to be a member of the trade to be a part of the program?
Yes, our Trade Program is for all licensed trade professionals. Please provide the requested credentials and/or business documents during the application process.
How often can I place an order?
Our Trade website is open 24/7 for orders.
Does your inventory change?
Yes! We will update inventory monthly. We will also remove products with extended ship dates and replace them with in-stock items.
How long will it take to get my products?
Being a part of our Trade Program gives you priority access with our vendors. All in-stock items will be available for pick up three to five weeks after ordering.
Will you hold my items?
Of course! As part of our Trade Program, you get two free weeks of storage with the option of storing your pieces in our warehouse up to 2 months! See the storage fees here.
Where are you located?
We are located in College Grove, Tennessee. All orders must be picked up at 8430 Horton Hwy, College Grove, TN 37046.
Can I return my items?
All sales are final. If an item is damaged or defective, a replacement will be ordered or a refund will be issued. Learn more.
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